Your data, protected with care

We collect only what we need to market My Doctor Connect and help you on board safely.

• Account detailsyou provide name, email, password, studio profile, and brand assets you upload.
• Billing detailsneeded to manage subscriptions and invoices. Card data is handled by our payment processor Stripe and is not stored on My Doctor Connect servers.
• Product usagesuch as page views, feature adoption, devices/browser details, IP address, and session timestamps.
• Communicationsand support history, including preferences for product updates and marketing emails.

We use your data to operate the platform, communicate clearly, and keep onboarding smooth.

• Provide and personalizethe My Doctor Connect experience, including onboarding you & clients and managing your subscription.
• Send essential service noticesbilling, security updates, product changes and optional marketing updates you can opt out of any time.
• Monitor reliability, performanceand adoption to improve features and remove friction in the signup flow.
• Detect, investigate, and preventfraud, abuse, or security incidents.

We do not sell personal data. Limited sharing happens to run the service and comply with the law.

• Trusted partnerssuch as hosting, analytics, email, and payment processors, each bound by confidentiality and data-protection commitments.
• Members of your teamor organization when you invite them to collaborate inside My Doctor Connect.
• Regulators or authoritieswhen required to comply with legal obligations or to protect rights, safety, and property.
• In a business transfer(merger, acquisition, financing), where data remains protected and subject to this policy or an equivalent one.

We protect data in transit and at rest and limit access to those who need it.

• Encryption in transit(HTTPS/TLS) and at rest for stored data.
• Role-based accesscontrols, least-privilege practices, and activity logging for sensitive operations.
• Regular backupsbusiness continuity planning, and vendor due diligence for critical services.
• If you suspect an issuecontact us and we will investigate promptly.

You decide how we use your information and can reach out for changes or removals.

• Review, updateor delete your profile information from your account settings or by contacting us.
• Export your dataor request a copy where applicable by privacy laws.
• Opt out of marketingat any time via the email footer or by contacting support. we will still send essential service notices.
• Manage cookiesin your browser and through any consent banner presented on the site.

We retain data while your account is active or as needed to provide the service.

• Account and billingrecords are retained for legal, tax, and audit purposes.
• If you close your accountwe delete or anonymize personal data unless retention is required by law or to resolve disputes.
• Backups are keptfor a limited time and then removed on a rolling schedule.

We use cookies and similar technologies to keep the site reliable and to understand how visitors use it.

• Essential cookieskeep you signed in and allow secure access to your account.
• Analytics cookieshelp us measure what content is helpful so we can improve onboarding and marketing pages.
• Marketing cookiesmay personalize campaigns; you can adjust your browser settings or decline cookies where presented.

Data may be processed in locations where our trusted partners operate. We use safeguards like contractual commitments to protect your information wherever it is processed.

• We choose reputableproviders that support privacy and security best practices.
• When data crosses borderswe rely on appropriate transfer mechanisms and industry-standard protections.

My Doctor Connect is built for businesses and is not directed to anyone under 18. We do not knowingly collect data from children; if you believe a child has provided data, contact us for removal.